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What is Proactive ScriptAssist and Why is it a Game-Changer?
Sometimes — not often, but every now and then — we come across an invention that is so remarkably useful, that we wonder: how did I survive without this?
High speed internet comes to mind. So do GPS devices. And who wants to imagine a world without the cronut?
Well, it’s time to add one more invention to the list: Proactive ScriptAssist.
The Back Story
Websites are not static things. They change over time; sometimes in minor ways, and other times in major ways (for fun, check out the Internet Archive’s Wayback Machine to see what some of your favorite websites looked like in the past — like Apple’s home page from 1996 which invites folks to learn about “the future of the Macintosh”).
Now, for visitors, the fact that websites constantly change is not a problem. In fact, it’s often a good thing because the change is an update, addition, or improvement of some kind.
But for IT and InfoSec professionals who are in charge of (among other things) website monitoring in their company, these changes can — and often do — trigger all kinds of bugs and errors. Fields and forms stop working, elements stop loading (or they load v..e..r..y….s..l..o..w..l..y), and there can be security vulnerabilities as well.
Multi-Step Monitoring
Thankfully, there is a way to verify that everything is working before site visitors start sounding the alarm bells — or worse, disappearing never to return.
This method is to implement an easy-to-use web recorder to create scripts of what site visitors actually/ typically do on various web pages, and make sure that everything is working properly. This is highly effective. That’s the good news.
The not-so-good news, is that when changes occur — even fairly small ones — re-scripting monitors can be a complex process that, in some scenarios, may require a level of expertise and experience that some IT/InfoSec professionals don’t have.
What’s the solution to this obstacle? Let’s all say it together: Proactive ScriptAssist!
About Proactive ScriptAssist
Available EXCLUSIVELY from AlertBot, Proactive Script Assist is an optional plan that includes the following:
- Our team watches over an account, and proactively re-scripts any monitors that fail. We do all of the work, and our team has years of experience. After all, we created the technology, and we know how it works!
- Failing monitors are evaluated within 3 hours, and the customer is notified of the situation.
- Failing monitors are re-scripted within 3 to 24 hours (our response time is rapid, but the actual duration depends on the complexity — some re-scripting efforts take longer than others).
- Customers get unlimited re-scripting and configuration updates from our team year-round.
Plus, if needed our team offers advanced support over remote desktop sessions (join.me sessions). This is not always necessary, but it is another layer of help just in case.
The Bottom Line
Inventions that changed our lives: High speed internet. GPS. Cronuts. And now, AlertBot’s Proactive ScriptAssist. It’s an elite list, and one that we’re honored to join.
Learn More
Ready to make your IT/InfoSec teams weep with joy (which is nothing like the weeping they did that time the intern wiped out the backup)?
If you’re a current AlertBot customer, then contact your Account Manager today.
If you haven’t yet experienced AlertBot, then start your free trial today. You’ll be setup in minutes. No billing information, nothing to install, and no hassle.
Now, if you’ll excuse us, we’re going to read about the future of the Macintosh while enjoying a cronut or two (or 5).
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It’s Cyber Week! All new AlertBot signups this week get 20% off for the life of their account! Use promo code 2021CW20 when you sign up to claim this deal! https://www.AlertBot.com
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It’s Black Friday all week for AlertBot! All new signups this week get 20% off for the life of their account! Use promo code 2021BF20 when you sign up to claim this deal!
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Website Monitoring Leader AlertBot Adds Mac Support for Web Recorder & Enhances SSL Testing Functionality
AlertBot’s multi-step web recorder, which has been available to Windows users for several years and now supports Mac users, is a fast, easy and reliable way to verify that all interactions on a website are working properly.
ALLENTOWN, PA (October 25, 2017) – AlertBot announced today that per a new update it has added Mac support to its acclaimed multi-step web recorder, and has made several other security and usability improvements.
AlertBot’s multi-step web recorder is a fast, easy and reliable way to verify that all interactions on a website are working properly. Customers simply click record, interact with their website as desired (e.g. perform a search, put items in a cart, and so on), and upload their finished script to AlertBot, which then automatically performs these pre-set actions at regularly scheduled intervals. Any variations or concerns are immediately sent to customers for investigation and resolution.
Customers can also re-record their script at any time through AlertBot’s desktop dashboard, or through the re-designed viewer for smartphone and tablets, which per the update is now faster and easier to use.
“We are excited to bring our multi-step web recorder to our Mac customers, which allows them to change their multi-step testing scripts more easily,” commented Pedro Pequeno, President of InfoGenius.com, Inc. which owns and operates AlertBot. “Mac users are an important and valued part of our user base, and we want to make sure they continue to have the best tools available.”
Also featured in the update are new advanced SSL error ignoring and TLF features, which give customers greater control over site diagnostics, and helps them meet PCI compliance standards. For example, customers now can choose how to handle SSL certificate expiration dates, domain mismatches, and other common certificate issues, as well as specify which Transport Socket Layer (TLS) versions to allow.
Other key usability improvements include:
- New “Set Active” and “Pause” buttons that enable customers to select and change the status of a batch of monitors in a single operation.
- The ability for customers to run a summary report for any monitor from the main menu.
- Alert scheduling is now more intuitive and easier to setup.
Added Mr. Pequeno: “With the surge in data breaches, PCI compliance standards are more important than ever. AlertBot’s enhanced monitoring capabilities help our customers ensure that the SSL aspects of this compliance commitment are always being met.”
About AlertBot
Founded in 2006, through its industry-leading TrueBrowser® solution AlertBot enables businesses to continuously monitor the availability and performance of their mission critical public Internet services from across the country and around the world. When AlertBot detects an issue with websites or servers, it analyzes the problem within seconds from multiple geographic locations, and delivers real-time alerts to business leaders and system administrators via devices such as smartphones and mobile devices. Thousands of companies trust AlertBot to help them deliver the uptime and performance they expect, and their customers demand. Learn more at http://www.AlertBot.com.
About InfoGenius.com, Inc.
Founded in 1999 by a group of engineers, InfoGenius prides itself in building and delivering quality enterprise-class services that help businesses, both small and large, realize their greatest potential online. InfoGenius conducts its business through its network of independently branded services including AlertBot, ELayer and UptimeSafe. Learn more at http://www.infogenius.com.
]]>Key customer-features of AlertBot’s new website include responsive design, improved UX, intuitive navigation, new content and more.
March 27, 2017 – AlertBot, a leading provider of enterprise-class server and website monitoring solutions, announced today that it has launched a completely redesigned website at www.alertbot.com.
“As a leader in website performance monitoring, we know how important is to stay relevant and up-to-date with the latest technology and trends,” commented Pedro Pequeno, President of InfoGenius.com, Inc. which owns and operates AlertBot. “Our new website is the result of months of planning, development and testing. We are proud that it continues our tradition of quality and customer-focused updates that help make AlertBot so essential to our growing roster of customers worldwide.”
Key customer-focused features of AlertBot’s new and improved website include:
- Responsive design, which enables visitors to enjoy and access the website from any device: desktop, laptop, tablet or smartphone.
- Engaging graphics, which provide visitors with a crisp, clear and uncluttered experience.
- An intuitive interface and ultra-fast loading speeds that help visitors easily and rapidly find the information they need.
- New product pages that provide a clear picture of AlertBot’s advanced platform.
- A new Blog that shares practical advice and insights.
Added Mr. Pequeno: “Since launching our new website, the feedback we have received from current and new customers has been incredibly positive. We look forward to enhancing and adding new features in the months ahead!”
About AlertBot
Founded in 2006, through its industry-leading TrueBrowser® solution AlertBot enables businesses to continuously monitor the availability and performance of their mission critical public Internet services from across the country and around the world. When AlertBot detects an issue with websites or servers, it analyzes the problem within seconds from multiple geographic locations, and delivers real-time alerts to business leaders and system administrators via devices such as smartphones and mobile devices. Thousands of companies trust AlertBot to help them deliver the uptime and performance they expect, and their customers demand. Learn more at www.AlertBot.com.
About InfoGenius.com, Inc.
Founded in 1999 by a group of engineers, InfoGenius prides itself in building and delivering quality enterprise-class services that help businesses, both small and large, realize their greatest potential online. InfoGenius conducts its business through its network of independently branded services including AlertBot, ELayer and UptimeSafe. Learn more at www.infogenius.com.
]]>Allentown, PA / December 13, 2016 / PR Newswire
InfoGenius.com, Inc., a software company and developer of the leading TrueBrowser®-based web application monitoring solution, AlertBot, is pleased to announce the launch of a new series of AlertBot blogs the team has dubbed ‘Website Showdowns.’ AlertBot’s Showdown blogs will feature monitoring results from competing websites, showcasing AlertBot’s TrueBrowser® technology at work, which combines advanced performance tracking and error detection with real web browser testing to provide customers with best-in-class website monitoring solutions.
The AlertBot Showdown blogs will evaluate each website’s performance based on four categories, including reliability, speed, geographical performance and usability, complete with time-based trends and detailed analytics.
This month’s scrimmage pits rivals Apple.com against Samsung.com. With two titans of industry like these going head to head, the results were, for the most part, not unexpected. Read the full report here.
AlertBot continues to remain on the cutting edge of website performance. With 85 Global Test Locations operating over 7 Internet Backbones developed during the past decade, AlertBot has established their reputation in real-world private industry applications. AlertBot serves over 10,000 users spanning 6 continents worldwide with 200 million website checks per month. Their Synthetic Monitoring is designed to detect all possible application errors and collect important performance metrics as part of its monitoring routine.
About AlertBot:
Since launching in 2006, AlertBot has provided industry-leading TrueBrowser® web application monitoring. Thousands of companies trust AlertBot to continuously monitor their mission critical websites for errors and performance issues that affect user experience. Visit www.AlertBot.com for more information.
About InfoGenius.com, Inc.:
Founded in 1999 by a group of engineers, InfoGenius prides itself in building and delivering quality enterprise-class services that help businesses, both small and large, realize their greatest potential online. InfoGenius conducts its business through its network of independently branded services including AlertBot, ELayer and UptimeSafe. Visit www.infogenius.com for more information.
Allentown, PA / September 21, 2016 / PR Newswire
InfoGenius.com, Inc., a software company and developer of the leading TrueBrowser®-based web application monitoring solution, AlertBot, is pleased to announce that they are now SAM certified and are looking to grow their relationships with Federal and State Governments. TrueBrowser® technology combines advanced performance tracking and error detection with real web browser testing to provide customers with best-in-class website monitoring solutions. Downtime of any length can be costly for any website or online business; AlertBot’s Website Monitoring Service uses TrueBrowser® technology to launch real web browsers and test websites inside those browsers, including mission-critical financial transactions conducted on government websites, login pages and other mission-critical pages. Learn More about Trusted Government Website Monitoring.
“With 85 Global Test Locations operating over 7 Internet Backbones developed during the past decade, AlertBot has established their reputation in real-world private industry applications; this level of website testing and monitoring is both proven and ready for Public Service Deployment as Federal and State Agencies rollout ‘Next Gen’ consumer style, interactive websites,” states Pedro Pequeno, President of InfoGenius.com, Inc. He continues: “We’re looking forward to showcasing AlertBot’s TrueBrowser® technology and capabilities to Governmental Agencies throughout the country and help them validate their client usage.”
AlertBot serves over 10,000 users spanning 6 continents worldwide with 200 million website checks per month. Their Synthetic Monitoring is designed to detect all possible application errors and collect important performance metrics as part of its monitoring routine. This data gives government organizations, including the U.S. Department of Energy, Virginia state government, NOAA, U.S. Marine Corps, and Smithsonian Institution, the information they need to ensure their applications are always running error-free and providing a quality user experience. AlertBot has registered to do business with Federal and State Agencies using the following registrations: DUNS: 624818493; CAGE: 6QP16; NAICS: 518210, 454111, & 334290.
About AlertBot:
Since launching in 2006, AlertBot has provided industry-leading TrueBrowser® web application monitoring. Thousands of companies trust AlertBot to continuously monitor their mission critical websites for errors and performance issues that affect user experience. Visit www.AlertBot.com for more information.
About InfoGenius.com, Inc.:
Founded in 1999 by a group of engineers, InfoGenius prides itself in building and delivering quality enterprise-class services that help businesses, both small and large, realize their greatest potential online. InfoGenius conducts its business through its network of independently branded services including AlertBot, ELayer and UptimeSafe. Visit www.infogenius.com for more information.
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]]>We have released the latest version of AlertBot. The release introduces a new interface when adding a monitor along with a new “Last 10 Waterfall Captures” report.
Monitor Type Interface:
We have done away with the old school dropdown boxes that were displayed when selecting your monitor type and created a new, more descriptive menu, which includes key features and capabilities of each monitor type. We have also changed the monitor names to better reflect the type of test they perform. Our goal with these changes is to make choosing the right monitor type easier.
New “Last 10 Waterfall Captures” Report
The new report shows the last ten waterfalls captured and is part of the larger Website Performance, Transaction Performance and Failure Analysis Reports. This is useful when you’ve recently had performance related errors or if you want to see how your performance varies between tests.
Moving To Next Generation “Real Browser” Monitoring
Another highlight of this release is that customers now have the ability to add our TrueBrowser® Website Full Page Monitors on their own. Previously, our team added the TrueBrowser Website Full Page Monitors while we were deploying additional TrueBrowser Test Stations to increase our capacity. Now that we have built up our capacity, we are opening up the doors for everyone to add this monitor type! This change is part of our move to focus our offering on TrueBrowser Website Monitoring, which provides the best error detection and the most accurate performance reporting.
AlertBot currently offers three types of Real Browser Monitoring: Full Page and Mobile Page, used to monitor individual pages, and the Multi-Step Web Transaction for monitoring online processes like logins and buying a product online.
]]>We have released the latest version of AlertBot. This is a minor release that includes performance enhances to reports and a bunch of fixes.
Here’s a Breakdown:
– Improved the performance of reports
– Fixed Transfer Rate report key on accounts with a large quantity of monitors
– Fixed broken links in Quick Links side bar
– Fixed Black links on Quick Stats reports that happened on accounts with a large quantity of monitors